Manager, Case Management

Location: West Palm Beach, FL
Date Posted: 09-22-2018
Job Responsibilities:
  • Communicates with and provides direction to staff to effectively resolve problems and concerns within the department. 
  • Develops skill competency measurements and assists both professional and non-professional in upgrading clinical skills and case management knowledge.
  • Maintains current knowledge base in specialty through continuing education. 
  • Participates in the assessment and appropriate referral of staff education needs. 
  • Ensures compliance with standards established by JACAHO and HCFA.
  • Networks with physicians and nurse managers to ensure expectations are met.
  • Communicates the designated purpose/role of the department to customers.
  • Maintains personal contact via management rounds in order to assess customer satisfaction and quality of services rendered by nursing staff. 
  • Participates in Performance Management teams. 
  • Monitoring case management metrics. 
  • Monitoring denials.
Job Requirements:
  • Current State of FL RN license
  • American Heart BLS
  • 2+ years’ experience in acute care hospital case management, preferably in a leadership role
  • BSN
  • ACM or CCM strongly preferred
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